WHERE DO I GET THE TROLLEY?
We are based in Hershey's Chocolate World. All Trolleys start and end at Chocolate World. Bring your tickets to our trolley depot, right outside the front door of Chocolate World, to board your trolley. It's best to arrive about 10 minutes in advance.
DOES THE TROLLEY MAKE STOPS ALONG THE WAY?
No. We start and end at Chocolate World. We don't have any get off/get back on stops along the route.
CAN I BUY TICKETS IN ADVANCE?
Absolutely! Tickets are available for every operating day for advance online purchase. Guests can link to the purchase site from this website, from HERSHEYSCHOCOLATEWORLD.COM, or by going directly to TICKETS.HERSHEYS.COM.
IS THE TROLLEY WHEELCHAIR ACCESSIBLE?
No. The trolleys are configured exactly like school buses. In order to board, a person needs to be able to ascend (or be helped up) 3 steps. There are handrails. However, there is no lift or ramp onto the trolley, and no place to lock down a chair or similar device.
WHAT IS AVAILABLE FOR GUESTS WHO ARE CONFINED TO A WHEELCHAIR?
We gladly offer a personalized, in-car tour for guests who are unable to board the trolley. This is very similar to the style of tour offered by the Gettysburg National Battlefield guides. One of our conductors can ride along in the guest's vehicle and offer the same personal tour of the sites and story of Hershey. To schedule one of these tours, please email info@hersheytrolleyworks.com
HOW CAN I MAKE A RESERVATION FOR MY COMPLIMENTARY OR DISCOUNT TICKETS?
If you have a voucher for complimentary tickets (for example, tickets you won in a school fundraiser) just send an email to info@hersheytrolleyworks.com, and we will get you set up. If you qualify for discount tickets (e.g. you are an employee of The Hershey Company), you should go to the Central Tickets desk inside Hershey's Chocolate World to get your tickets ahead of time.
DO YOUR SAMPLES CONTAIN NUTS OR OTHER ALLERGENS?
Some of them do, yes. In almost all of our shows we sample Reese's Peanut Butter Cups. On the Holly Jolly Trolley we sample Hershey's Kisses with Almonds.
We also sample an assortment of Hershey's Kiss flavors, and Hershey Bars as well. The best way to get specific ingredient information is to follow this link to
The Hershey Company's ingredient page.
ARE MY TICKETS GOOD FOR ANY TROLLEY SHOW?
No. Each ticket we sell is for a specific date and time.
WHAT IF I AM LATE FOR MY TROLLEY?
The performers will wait approximately 3 minute after scheduled show time to allow for guests who are running late. If guests miss their show they should take their tickets inside Hershey's Chocolate World to the box office, to see about an exchange or refund. There is no guarantee that the next performance will have enough open seats to accommodate guests who miss their scheduled show.
DO YOU HAVE GROUP RATES?
Yes. For more details go to our Groups & Charters page.
ARE YOU OWNED BY HERSHEY (THE HERSHEY COMPANY or HERSHEY ENTERTAINMENT & RESORTS)?
No. We are a private, family owned venue connected to Hershey's Chocolate World, where we have been a grateful guest for 30 years. The official name of the company is Trolley Works Inc. We have permission to use the name HERSHEY from The Hershey Company, and we are dedicated to sharing the inspiring story of Milton S. Hershey, the sites of the town he created, and the chocolate that made his name a household word.
WHAT ARE YOUR BUSIEST TIMES?
Our busiest hours of the day are always between 11AM - 3PM. The busiest days of the year are Easter weekend, Memorial Day weekend, July 3 - 6, Columbus Day weekend, Thanksgiving weekend, the first weekend in December, and December 26 - 30. Our peak summer season runs from the last week of June through Labor Day. Within that time frame, Tuesdays - Thursdays are least busy. Saturdays are busy almost all year, but there's usually a slowdown on Sunday afternoons after 2PM. If you want to stay away from crowds, January - March is your time.
We are based in Hershey's Chocolate World. All Trolleys start and end at Chocolate World. Bring your tickets to our trolley depot, right outside the front door of Chocolate World, to board your trolley. It's best to arrive about 10 minutes in advance.
DOES THE TROLLEY MAKE STOPS ALONG THE WAY?
No. We start and end at Chocolate World. We don't have any get off/get back on stops along the route.
CAN I BUY TICKETS IN ADVANCE?
Absolutely! Tickets are available for every operating day for advance online purchase. Guests can link to the purchase site from this website, from HERSHEYSCHOCOLATEWORLD.COM, or by going directly to TICKETS.HERSHEYS.COM.
IS THE TROLLEY WHEELCHAIR ACCESSIBLE?
No. The trolleys are configured exactly like school buses. In order to board, a person needs to be able to ascend (or be helped up) 3 steps. There are handrails. However, there is no lift or ramp onto the trolley, and no place to lock down a chair or similar device.
WHAT IS AVAILABLE FOR GUESTS WHO ARE CONFINED TO A WHEELCHAIR?
We gladly offer a personalized, in-car tour for guests who are unable to board the trolley. This is very similar to the style of tour offered by the Gettysburg National Battlefield guides. One of our conductors can ride along in the guest's vehicle and offer the same personal tour of the sites and story of Hershey. To schedule one of these tours, please email info@hersheytrolleyworks.com
HOW CAN I MAKE A RESERVATION FOR MY COMPLIMENTARY OR DISCOUNT TICKETS?
If you have a voucher for complimentary tickets (for example, tickets you won in a school fundraiser) just send an email to info@hersheytrolleyworks.com, and we will get you set up. If you qualify for discount tickets (e.g. you are an employee of The Hershey Company), you should go to the Central Tickets desk inside Hershey's Chocolate World to get your tickets ahead of time.
DO YOUR SAMPLES CONTAIN NUTS OR OTHER ALLERGENS?
Some of them do, yes. In almost all of our shows we sample Reese's Peanut Butter Cups. On the Holly Jolly Trolley we sample Hershey's Kisses with Almonds.
We also sample an assortment of Hershey's Kiss flavors, and Hershey Bars as well. The best way to get specific ingredient information is to follow this link to
The Hershey Company's ingredient page.
ARE MY TICKETS GOOD FOR ANY TROLLEY SHOW?
No. Each ticket we sell is for a specific date and time.
WHAT IF I AM LATE FOR MY TROLLEY?
The performers will wait approximately 3 minute after scheduled show time to allow for guests who are running late. If guests miss their show they should take their tickets inside Hershey's Chocolate World to the box office, to see about an exchange or refund. There is no guarantee that the next performance will have enough open seats to accommodate guests who miss their scheduled show.
DO YOU HAVE GROUP RATES?
Yes. For more details go to our Groups & Charters page.
ARE YOU OWNED BY HERSHEY (THE HERSHEY COMPANY or HERSHEY ENTERTAINMENT & RESORTS)?
No. We are a private, family owned venue connected to Hershey's Chocolate World, where we have been a grateful guest for 30 years. The official name of the company is Trolley Works Inc. We have permission to use the name HERSHEY from The Hershey Company, and we are dedicated to sharing the inspiring story of Milton S. Hershey, the sites of the town he created, and the chocolate that made his name a household word.
WHAT ARE YOUR BUSIEST TIMES?
Our busiest hours of the day are always between 11AM - 3PM. The busiest days of the year are Easter weekend, Memorial Day weekend, July 3 - 6, Columbus Day weekend, Thanksgiving weekend, the first weekend in December, and December 26 - 30. Our peak summer season runs from the last week of June through Labor Day. Within that time frame, Tuesdays - Thursdays are least busy. Saturdays are busy almost all year, but there's usually a slowdown on Sunday afternoons after 2PM. If you want to stay away from crowds, January - March is your time.
WHERE ARE YOU LOCATED?
We are based in Hershey's Chocolate World, which is adjacent to Hershey Park. The address for your GPS is 101 Chocolate World Way, Hershey PA 17033
We are based in Hershey's Chocolate World, which is adjacent to Hershey Park. The address for your GPS is 101 Chocolate World Way, Hershey PA 17033